URL: hotel-konti.com\nCompany, organization: HappyCulture\nHead office: \nHotel Konti\n10 Rue Montesquieu\n33000 Bordeaux - France\nTel: +33 (0)5 56 52 66 00\nbonjour@hotel-konti.com\nVAT number: FR23455202994\nSIREN: 455202994\nSite purpose: Promotion of the establishment\nPublication director, legal representative: Mme Hélène GAUTHIER\nEditorial manager :: Mme Hélène GAUTHIER\nWebmaster, design, editing, art direction : Cendyn France SAS\nPhotography : Cendyn France SAS\nWeb hosting : Cendyn France SAS\nPresident Cendyn France SAS : Michael Bennett\nThe site features:\n● Informative content.\The site has been declared to the Commission Nationale Informatique et Liberté. You have the right to access, modify, rectify and delete information concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact: bonjour@hotel-konti.com Property: The site and the information it contains are protected by French intellectual property law and international conventions. With the exception of use by members of the immediate family or for private use, the site and any element of its content may not be reproduced, republished, transcribed, modified or transmitted without the prior authorization of the rightful owner.\The right of withdrawal depends on the rate booked by the consumer. At the time of booking, each rate chosen specifies the applicable law in its GTC. A security deposit of 100% of the total amount, excluding extras, is charged at the time of booking. For "Flexible" rates, cancellation is free up to 24 hours before arrival. If cancelled later or in case of no-show, the first night without extras is charged and non-refundable. The debit/credit card will be used to guarantee your reservation.\nMEDIATEUR DE LA CONSOMMATIONAfter referring the matter to customer service and failing a satisfactory response within 60 days, the customer may refer the matter to the Médiateur du Tourisme et du Voyage, whose contact details are given below:\nPostal address: Médiation Tourisme et VoyageBP 80 303 75 823Paris Cedex 17Website: www.mtv.travelPROSPECTION TÉLÉPHONIQUE:\nConsumers who do not wish to be the subject of commercial prospecting by telephone can register free of charge on a list of opposition to telephone canvassing. For further information: BloctelWebsite: www.bloctel.gouv.fr DISPUTE RESOLUTIONIn accordance with Article 14 of Regulation (EU) No. 524/2013, we inform our customers of the possibility of resolving a dispute via the European Commission's online dispute resolution platform (RLL). You can access this platform via the following link: https://ec.europa.eu/consumers/odr.